Privacy policy

This privacy policy explains how Tool Guide ("we", "us") collects, uses and protects any personal information you provide when you use this website. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Tool Guide is an independent editorial website. We can be contacted at hello@toolguide.shop.

2. Information we collect

We may collect the following limited categories of information:

• Contact form submissions — if you use our contact form or email us, we receive your name, email address and the content of your message.
• Technical information — basic technical logs (approximate location, device type, referring page) captured by our hosting provider for security and performance monitoring.

We do not sell products, we do not run advertising networks and we do not use tracking pixels for behavioural profiling.

3. How we use your information

We use the information described above solely to:

• Reply to messages you send us;
• Monitor and secure the technical operation of the website;
• Comply with legal obligations where required.

4. Legal basis for processing

Under UK GDPR, our lawful bases for processing your personal data are: your consent (when you contact us voluntarily), our legitimate interests in maintaining a secure and functional website, and where applicable, legal obligations.

5. Sharing your information

We do not sell, rent or trade your personal information. We share data only with essential service providers (such as our hosting provider and email service) under appropriate data-processing terms, and where legally required.

6. Data retention

Contact-form messages are retained for as long as is reasonably necessary to respond and to keep a record of our correspondence, typically no longer than 24 months. Technical logs are retained for shorter periods in line with our hosting provider's defaults.

7. Your rights

Under UK GDPR you have the right to:

• Request a copy of the personal data we hold about you;
• Ask us to correct inaccurate data;
• Ask us to delete your data (subject to legal exceptions);
• Object to or restrict processing of your data;
• Withdraw consent at any time;
• Lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, please email hello@toolguide.shop.

8. Cookies

Please see our cookies policy for details of how cookies are used on this website.

9. International transfers

Our hosting infrastructure may process data in the European Economic Area, the United Kingdom or other jurisdictions with adequate safeguards under UK GDPR.

10. Changes to this policy

We may update this privacy policy from time to time. The date at the top of the page indicates the most recent revision.